The Coaching What Works™ Guarantee

Your satisfaction is 100% guaranteed!

If you are not completely satisfied after receiving and reviewing your kit, simply call the CWW office within 30 days of purchase for instructions about how to return the full* kit.

For a return authorization code, please call 1-707-939-7536.

Please return ship via US Postal Service Priority Mail (Priority Mail), United Parcel Service (UPS) or Federal Express (FedEx) so that we can trace the shipment if it is lost or damaged.  We are not responsible for packages lost in transit.  You are responsible for return shipping charges.  We do not accept COD packages!  Please package your shipment carefully - we must receive these materials in a complete, saleable condition in order to refund your money or to credit your account.  We appreciate your help with this matter.

*NOTE: There will be a $10.00 restocking fee for unopened kits and any open kits must be reviewed and validated as complete by one of our employees.  There will be a replacement charge of $12 for each element of the kit not returned with the kit.